Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Truro
Truro Car & Van Hire
Whether you are enjoying a staycation with family and friends and need a more spacious car to get around, or you just need a car for a short time, the Enterprise Truro branch is off Newham road, just 1.2 miles from the centre of Truro and the railway station and a 13-minute walk from the bus station.
Or maybe you're looking to hire a van for a house move or to transport bulky items? You'll also find a wide range of utility vehicles to suit your needs at our Newham road branch. And if it's more convenient, we can even come and pick you up.
Visiting Truro and the Area
Those lucky enough to live in Truro probably don't feel the need to leave that often, then again, with stunning countryside and coastlines all around you, what better way to really discover Cornwall than to hire a car and take to the road?
Places to Visit near Truro
If you're on holidays in the area, don't forget to visit the stunning Truro Cathedral before you head off. Then, a trip to Mousehole, considered by many to be the prettiest village in Cornwall or, if your tastes are more active, try a surfing lesson in Newquay and definitely don't miss the Eden Project.
With something for everyone, this part of Cornwall is the perfect destination for a weekend break or longer holiday.