OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at East Midlands Airport (EMA)
Car Hire at East Midlands Airport with Enterprise
Travelling to East Midlands Airport? From Majorca to Amsterdam, East Midlands Airport boasts flights all across Europe. Enterprise vehicles are located in the car rental village at East Midlands Airport. There isn’t a bus service, so please follow signs to the location. Allow 10 – 15 minutes for this walk.
When you hire a car at Enterprise, we're committed to giving you the vehicle you need with the service you expect at great value rates. Our hire car fleet is made up of modern and well-equipped manual and automatic transmission vehicles, so you can drive away with confidence. We're also proud to offer electric car rental, so you can do your bit for the planet without having to compromise on convenience. And, of course, our vehicles are always thoroughly cleaned, inside and out. Book with Enterprise today and enjoy excellent value on your ideal rental car.
A Wide Range of Car Rental Options
From frugal family hatchbacks to Earth-friendly electric vehicles, we've got the right car hire option for you. They're all available to browse on our easy-to-use online booking tool. If your young ones are joining you on your trip, you'll be pleased to know that we offer a range of child booster seats. You can easily add these extras when you hire a car.
A Wide Van Hire Range
When you need to shift a load, there's nothing better than a rental van. If it's an important parcel coming into East Midlands Airport, one of our agile Small vans would be great. Or, if you're moving into a nearby house, hiring a Luton van will make the job so much easier.
Things to do In and Around East Midlands Airport
East Midlands Airport is almost equidistant between the three cities of Derby, Leicester and Nottingham. Petrolheads will enjoy a visit to see the pros race at Donington Park circuit, just next to the airport.
In Leicester, the new King Richard III visitor centre is a must for history fans. With a history spanning almost two centuries, Leicester is one of England’s oldest cities. Its bustling 800-year-old market is one of the biggest in Europe, the wonderful Old Town is a place filled with many boutiques and eateries, whilst places like the Jewry Wall Museum paint a picture of Roman Leicester. Further afield, Melton Mowbray is well worth the 40-minute drive – it's the home of the famous English pork pie!
Driving Information at East Midlands Airport
Motorway and main road traffic information is frequently broadcast to update motorists travelling around and through the broad area covered by the East Midlands counties. On main routes, traffic information radio frequencies are often signposted at the roadside.